Privacy Policy

Thank you for choosing e-Limo San Francisco, your trusted limousine service in the San Francisco Bay Area. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or book our services:

Contact Information: Name, email address, phone number, mailing address.
Booking Information: Pickup/drop-off locations, dates/times, travel preferences.
Payment Information: Credit card or billing details (processed securely via third-party payment processors).
Device & Usage Info: IP address, browser type, operating system, and usage data (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process and confirm reservations
Communicate with you about bookings or promotions
Improve our website and customer experience
Ensure the safety and reliability of our services
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only in the following situations:

Service Providers: Such as payment processors, dispatch systems, and customer communication platforms
Legal Obligations: If required by law or to respond to legal requests
Business Transfers: In the event of a merger, acquisition, or business sale

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze website traffic, and deliver a better user experience. You can modify your browser settings to decline cookies if you prefer.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access to the personal data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
California residents: You may exercise your rights under the California Consumer Privacy Act (CCPA)

To make a privacy-related request, please contact us at: luke@e-limosf.com

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

e-Limo San Francisco
Email: luke@e-limosf.com
Phone: 415-960-8676